This course provides participants with concrete crisis
management solutions and strategies, while giving insight into the
delivery of effective Crisis Command, Control, Communications &
Intelligence (C3i) implementation and stakeholder response.
is a practical course that provides participants with a framework that
is aligned with the British Standards Institute (BSI) BS 11200,
coherence with NCEMA 7000 and ISO 22301 and International requirements.
It includes specific templates for Crisis Management that participants
will be able to take away to use in their own organizations.
It incorporates elements that bring Crisis Management to life; and the course identifies how to analyze complex incidents in order to deliver effective effective solutions through best-in-class processes and procedures for building an operational response.
who wants to gain a greater understanding of Crisis Management, and
wants to be challenged by realistic scenarios, this is an opportunity
not to miss.
This course will be highly interactive and include group discussions, videos, case studies and syndicate work.
will be involved in scenario based Crisis Management Development
Exercises during the course, and be given support to initiate their own
Crisis Management strategy throughout the 4 days.
This course is designed for those working in a non-hazardous
environment such as corporate offices, retail, transport, hospitality,
healthcare public services, etc. It is ideal for senior managers who are
responsible for dealing with crises at strategic and tactical levels,
as well as operations managers and crisis management team personnel.
Business Continuity, quality, and audit professionals such as Business
Continuity Managers (BCM), Business Continuity Coordinators (BCC), or
anyone with the responsibility for, or involvement with Business
Continuity Plans (BCP) and/or auditing of Crisis Management Plans would
also benefit from this course.
Steve has been involved in both Commercial & Public sector organizations, as well as having served in the Military. He is currently working as an Independent Resilience Consultant, in delivery of Resilience Solutions to organizations.
His main claim to fame was when he worked for the Olympic Delivery Authority (ODA) as Head of Business Continuity & Crisis Management during the London 2012 Olympic & Paralympic Games where he established and led delivery of the Risk & Continuity roadmap throughout the construction, fitting-out and event delivery phases, having additional responsibility for Emergency Planning and ICT Disaster Recovery.
As a Fellow of both the Business Continuity Institute (FBCI) and Institute of Civil Protection & Emergency Management (FICPEM), Member of the Emergency Planning Society (MEPS) and BSI trained ISO 22301-2012 Societal Security; Business Continuity Management System (BCMS) Lead Auditor, he has been involved in the development of Industry standards, as well as in the delivery of Projects & Programs to major institutions and global brands.
He has written many articles about Resilience, Business Continuity Management, Crisis Management, Major Incidents, Disaster Recovery and Emergency Planning, having developed & delivered training courses, workshops and spoken at conferences both nationally and internationally.
Some of his best accolades have ranged from being honored in: