This course has been designed to prepare individuals to perform assessment of their organizations based on EFQM Excellence model and RADAR assessment methodology. The training helps create the internal capability and skills to run a self-assessment programme in the organizations using different types of tools and techniques. During the course, participants practice using a number of tools from simple self-assessment to a full award simulation. During the full award simulation, participants are introduced to interviewing techniques to obtain required information and achieve desired results; Participants are also trained to provide constructive feedback report based on the assessment outcome. After the course, participants will be able to decide which tools are best suited to support their organisations and how they start implementation.
To maximize the effectiveness of the training program and increase participants' return on training investment, the trainer relies on several training and facilitation methods to deliver the course besides formal explanations such group assessment, discussion, scenario playing and practical tools including Business Value Matrix. Business Value Matrix is a tool used to prioritize improvement activities based on pre-defined criteria and matrix which is explained in addition to EFQM course material as an adding value tool.
Apply RADAR effectively to produce value adding performance analyses.
The Internal Assessor Training is open to anyone who has a deep interest in the EFQM Excellence Model and the Assessment process. This include Strategy Managers, Excellence and Quality Managers, Human Resources and Development Managers and Excellence and Quality champions.
Participants should complete pre-course work prior of attending the training course; they will be a given a real case study of STIEBL, a manufacturing organization, to analyze and identify major strengths and areas for improvement. The case study will be used heavily during the course and related exercises.
EFQM : Meirc Training & Consulting is an International Licensed Trainer (LT) with EFQM certified to deliver EFQM’s training courses. As a recognized LT, Meirc has a thorough understanding of the EFQM Excellence Model backed by a second-to-none track record in the training and consulting industry in the region. EFQM is a not-for-profit entity committed to help organizations drive improvement through the EFQM Excellence Model, a comprehensive management framework used by over 30,000 organizations in Europe and worldwide. The EFQM Model also serves as a basis for most private and public sector excellence and quality awards in the region. Meirc is licensed to offer all 3 available EFQM courses which are: Leaders for Excellence, Journey to Excellence and the Internal Assessor Training.
Mr. Ali Fadhlani is one of the very few Emarati EFQM certified trainers with a unique hands-on experience with organizations such as Abu Dhabi Holding and Jumeirah Hotels and Resorts.
Ali is a Business Excellence specialist with substantial experience in Excellence Models, Total Quality Management, ISO 9001:2000 Certifications and Benchmarking Exercises.
Ali is currently heading the business excellence department at Abu Dhabi Media Zone Authority known commercially as twofour54 reporting to the newly appointed Minister of National Council Affairs. This position provides him with in depth understanding of current initiatives and projects been held both at Abu Dhabi Government and Federal Government level.
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Certifications & Associations
Additional Honors & Awards