Lean six sigma implementation: A case study in healthcare

20 October 2016 (Thursday)

Lean Six Sigma (LSS) is a powerful methodology that will bring great improvement and huge savings to any organization! LSS uses the best of a tested, data-driven methodology, as well as Toyota operation excellence principles to reduce defects, variation, and waste to speed up processes. Join this webinar to learn how a leading hospital in the UAE applied LSS to streamline their operations at the emergency department and improved the efficiency of the waiting process. The results were phenomenal leading to a major reduction in waiting time, increasing revenues, and generating savings exceeding millions of dirhams per year.

Presented by

Fawzi A. Bawab, PhD

Partner

Fawzi is a partner with Meirc. He holds a Doctor of Philosophy (PhD) in Business Administration with focus on operational excellence from Edinburgh Business School at Heriot Watt University in the UK. He also holds a postgraduate certificate in business research methods from the same university. He holds an M.Sc. in industrial engineering and a B.Sc. in civil engineering from University of Jordan. He is a senior member of the American Society for Quality (ASQ), the American Institute of Industrial Engineers (IIE) and the American Society for Engineering Management (ASEM). Among the certifications he holds are certified quality lead assessor with IRCA of England, certified TS16949 automotive assessor, approved ASQ Lean Six Sigma instructor and ASQ certified manager of quality and organizational excellence. Fawzi is a registered professional engineer (P.E.) with the engineering association in Jordan, a certified Six Sigma Master Black Belt (CSSMBB) and a Kaplan-Norton strategy and KPI qualified practitioner. Fawzi is a certified training practitioner (CTP) from the Institute of Performance and Learning, Canada.

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