Overview
Course Methodology
This course relies on the use of individual and group exercises aimed at helping participants learn all key contract management activities. The course also features the use of a number of case studies and presentations by participants followed by discussions. In addition, this course incorporates pre and post testing.
Course Objectives
By the end of the course, participants will be able to:
- Identify the major skills that are critical for contract professionals
- Demonstrate the importance of communication in contract management including written, verbal and non-verbal
- Prepare for negotiating contracts and conduct contract related negotiations in a formal structured manner
- Outline the key issues and risks that can affect the contract and determine the appropriate responses for the identified risks
- Develop project plans and mechanisms for monitoring and controlling contractor performance
Target Audience
Personnel who are seeking improvement of essential skills necessary for all contract professionals. The course is designed to provide concepts and techniques that will enable contract professionals to work collaboratively and efficiently with contractors.
Target Competencies
- Contract management
- Project management
- Planning and scheduling
- Risk management
- Performance measurement
- Communication skills
- Negotiation skills
Note
Meirc has been reviewed and approved by the PMI® Authorized Training Partner Program. This course is worth 30 Professional Development Units (PDUs).
Course Outline
- Principles of Contracts
- Purpose of contracting
- Knowing your contract
- Scope of Work (SoW)
- Terms and conditions
- Stages of contracting
- Communication and Writing Skills
- Communication model
- Barriers to communication
- Preferred methods of communication
- Active listening
- Written communication
- Drafting fundamentals
- Managing conflicts
- Negotiation Skills
- Secrets of successful negotiation
- Principled negotiation
- Negotiation plan
- Zone of a Possible Agreement (ZOPA)
- Best Alternative to a Negotiated Agreement (BATNA)
- Conducting the negotiation
- Managing Issues and Risks
- Techniques used in issues management
- Identifying risks
- Evaluating risks
- Risk response planning
- Decision making
- Decision tree
- Managing the Performance of Contractors
- Project/contract relationship
- Developing a Gantt chart
- Milestone chart
- Project schedule
- Performance reporting
- Schedule control
- Key Performance Indicators (KPIs)
Schedule & Fees
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