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Competency-Based Interviewing - Virtual Learning

Competency-Based Interviewing - Virtual Learning

Why Attend

Despite the various advancements in human psychology and assessment of talent and competence, such as psychometrics and multi-rater evaluation, interviews remain the most preferred method for ‘getting to know’ a candidate. Most interviews fail to achieve their intended level of reliability due to poor pre-interview preparation, improper questioning, or the infamous reliance on first impressions and gut feelings. This workshop is designed to mitigate all the common mistakes untrained interviewers commit when meeting with job candidates. The workshop aims to highlight why interviews highly impact hiring decisions and what steps can be taken to increase their reliability while ensuring legally defensible levels of fairness and consistency.

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Overview
Course Methodology

The workshop is experiential; a small percentage of the time is used to debunk some of the common myths related to interviewing, and the rest is dedicated to activities and exercises aimed at ‘test-driving’ the skill of competency-based interviewing.

Course Objectives

By the end of the course, participants will be able to:

  • List the main types of selection interviews and when and how to use each
  • Design a competency-based interview guide and use it to conduct a probing interview
  • Use data collected from interviews to complete a gap analysis and decide on the most suitable candidate
Target Audience

This workshop is targeted at anyone involved in assessing candidates before hiring. It is particularly beneficial to line managers interviewing candidates for vacancies in their respective functions. The workshop is ideal for professionals in human resources, especially those working in recruitment, selection, and workforce planning.

Target Competencies
  • Recruitment and shortlisting
  • Interviewing
  • Questioning, probing and note-taking
  • Decision-making and report writing
Course Outline
  • The Interview as a Method of Selection
    • Reliability and validity of interviews
    • Problems with typical interviews: Before, during, and after
    • Screening and biographical interviews
    • Panel interviews: Dos and Don’ts
  • Competency-Based Interviews (CBI)
    • Preparing a competency-based interview guide
    • Standardizing questions
    • Organizing venue and material
  • Conducting a CBI
    • The structure of a CBI
    • The questioning options
    • The STAR funneling technique
    • Disallowed questions
    • Closing the interview
  • Post Interview Steps
    • Classifying and evaluating captured data
    • Linking data with a competency guide
    • The selection decision
Schedule & Fees

2025 Schedule & Fees

Location & Date

There are no public sessions remaining for the course this year. Please contact us if you wish to have a customized in-house session, or to find out how an additional public session can be scheduled.

Fees
Per participant

USD 1600

Fees + VAT as applicable

Discount Plans & Cancellations Policy

Meirc reserves the right to alter dates, content, venue, trainer, and to offer courses in an integrated virtual learning (IVL) format whereby face to face classroom participants and virtual learners participate simultaneously in the same course in an interactive learning experience.

Tax Registration Number: 100239834300003

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