ILM Recognized Middle Management Skills - Virtual Learning

ILM Recognized Middle Management Skills - Virtual Learning

Why Attend

Middle management today is more challenging than ever. Managers are expected to lead teams across hybrid and digital workspaces, drive performance in an uncertain economy, and make data-informed decisions—all while balancing leadership with execution. The traditional leadership playbook no longer applies.

This course is designed to equip today's middle managers with the agility, resilience, and strategic thinking needed to excel in today’s fast-paced, tech-driven business environment. 

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Overview
Course Methodology

The course offers a hands-on, practical learning experience. It is designed for maximum engagement and practical application, featuring an action learning approach, interactive workshops, data-driven decision-making, coaching and feedback, and personalized leadership reflection.

Course Objectives

By the end of the course, participants will be able to:

  • Transition from operational management to strategic leadership
  • Develop and empower high-performing teams
  • Make data-driven and agile decisions in uncertain environments
  • Master influence, communication, and conflict resolution
  • Drive change, innovation, and sustainable leadership
Target Audience

The course is ideal for middle managers, team leaders, and department heads transitioning from operational to strategic leadership roles, as well as functional managers in operations, sales, HR, and finance seeking to enhance their leadership capabilities. It also caters to project managers and change leaders involved in driving transformation, innovation, and organizational agility.

Target Competencies
  • Leading a dynamic workforce
  • Setting agile goals
  • Coaching for growth
  • Demonstrating strategic agility
  • Managing risk and uncertainty
  • Communicating with impact
  • Managing change
  • Leveraging data-driven decision-making
Course Outline
  • Leading in the AI and Digital Age
    • Leading and managing complexity in an AI/Digital context
    • Emphasizing self-leadership in a fast-paced environment
    • Adapting leadership styles for a dynamic workforce
    • Aligning managerial tasks with leadership roles
    • Leading with purpose: Employee engagement in a disruptive world
    • Effective delegation and empowerment strategies
  • Empowering Talent in a High-Performance Culture 
    • Coaching for growth in a skills-driven economy
    • Agile goal setting (OKRs): Moving beyond SMART
    • The shift to continuous feedback and development
    • Managing and addressing performance challenges
    • From annual reviews to ongoing coaching 
  • Implementing Agile Thinking and Data-Driven Decision-Making  
    • Strategic agility: Thriving in an uncertain business environment
    • Aligning team goals and business strategy
    • Data literacy for middle managers
    • AI and data-backed decision-making
    • Managing risk and uncertainty in decision-making
  • Communicating and Influencing in a Digital Workplace  
    • Speaking the language of the C-Suite: Communicating with impact
    • Influencing without direct authority
    • Navigating conflict in hybrid and dynamic teams
    • Conflict resolution styles and when to use them
    • Managing difficult personalities and conversations
    • Creating an inclusive and transparent workplace culture
  • Driving Change and Resilience in an AI-Driven World
    • Leading teams through change and uncertainty
    • Leading change with empathy and inclusiveness
    • Communication strategies during change
    • Navigating middle management pressures
    • Avoiding burnout: Managing workloads in a 24/7 work culture
    • Mastering virtual meetings and digital collaboration
Associations
Associations
The Institute of Leadership & Management (ILM)

ILM is the leading provider of leadership and management qualifications in the UK and part of the wider City & Guilds Group, a global leader in skills development. City & Guilds was established in 1878 and is the oldest and largest awarding organisation in the UK. Meirc is pleased to be a recognized ILM provider. This recognition means that participants who fully attend any Meirc course endorsed by ILM, and successfully pass the assessment administered at the end of the course, will receive a certificate from ILM, in addition to the certificate they receive from Meirc.

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