SBS Endorsed - Systems Thinking for Leaders and Managers - Virtual Learning

SBS Endorsed - Systems Thinking for Leaders and Managers - Virtual Learning

Why Attend

In today’s Volatile, Uncertain, Complex, and Ambiguous (VUCA) world, leaders and professionals must tackle intricate challenges that require a holistic and adaptive approach. Systems Thinking empowers decision-makers to see the bigger picture, anticipate unintended consequences, and develop sustainable solutions. This course will guide you in shifting from linear problem-solving to a dynamic, interconnected perspective, enhancing strategic foresight, decision-making, and organizational resilience.

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Overview
Course Methodology

This course employs a highly interactive, experiential learning approach, combining case studies and real-world applications to illustrate systems thinking in action, hands-on system mapping exercises using tools like Causal Loop diagrams and Stock & Flow diagrams, and scenario-based problem-solving to address complex business and leadership challenges. Participants will engage in collaborative group activities that foster dynamic discussions and teamwork while also reflecting on personal and organizational systems to immediately apply their learning in real-world contexts.

Course Objectives

By the end of the course, participants will be able to:

  • Apply key ideas, parts of a system, and common patterns to improve decision-making and problem-solving
  • Create basic system diagrams, analyze system flows, and identify key stakeholders to better understand complex systems
  • Recognize feedback loops, key influence points, and system strengths to make better predictions and improvements
  • Use system thinking to solve workplace challenges, improve policies, and support teamwork with real-life examples
  • Develop skills in innovation, change management, and sustainable transformation by refining mental models and evaluating system effectiveness
Target Audience

This course is designed for professionals who navigate complexity, change, and decision-making, including senior leaders and executives seeking to enhance strategic thinking, department heads and managers aiming to improve cross-functional collaboration, and project and change management professionals leading complex transformations. It is also ideal for business analysts and strategy planners tackling interconnected organizational challenges, government and policy makers addressing systemic public administration issues, and entrepreneurs and innovators focused on building resilient and scalable business models.

Target Competencies
  • Strategic Thinking and Foresight
  • Complex Problem-Solving
  • Decision-Making Under Uncertainty
  • Interdisciplinary Collaboration
  • Innovative and Resilient Leadership
Course Outline
  • Foundations of Systems Thinking
    • Understanding systems and their components
    • Core principles of Systems Thinking
    • Mental Models and system behavior
    • Common system archetypes
    • The role of Systems Thinking in decision-making
  • Mapping and Visualizing Systems
    • Introduction to systems mapping tools
    • Creating Causal Loop diagrams
    • Stock and Flow analysis
    • Mapping stakeholders and influences
    • Leveraging technology for systems mapping
  • Understanding System Dynamics
    • Feedback loops and delays
    • Identifying leverage points in systems
    • Behaviour Over Time graphs (BOTs)
    • System resilience and fragility
    • The role of emergence in complex systems
  • Systems Thinking in Action
    • Applying Systems Thinking to organizations
    • Integrating Systems Thinking in policy and strategy
    • Solving complex problems with a systems approach
    • Facilitating collaborative Systems Thinking
    • Case studies and real-world applications
  • Enhancing Systems Thinking Capabilities
    • Systems Thinking for innovation and growth
    • Personal mastery and refining Mental Models
    • Driving systemic change and transformation
    • Monitoring, evaluating, and adapting systems
    • Developing a sustainable Systems Thinking mindset
Associations
Associations
SBS Swiss Business School

SBS is a management institution dedicated to preparing students for careers in the global economy. SBS offers programs which specialize in International Management, Finance, Marketing, and other fields.

SBS teaches state-of-the-art theory, immerses students in international experiences, and connects them to best practice in business.

SBS Swiss Business School has received institutional accreditation in accordance with the Higher Education Act (HEdA), is accredited by the Swiss Accreditation Council as a University of Applied Sciences Institute (AAQ), by the British Accreditation Council as an Independent Higher Education Institution (BAC), by the accreditation association for business education (ACBSP), by the Specialized Accrediting Body for Business (IACBE), and is recognized as a national advocate and institutional voice for promoting academic quality (CHEA).

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Schedule & Fees
Face-to-Face Courses

This course is also offered in face-to-face courses, click on the course below.

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