The Certified HR Administrator |Meirc

Course Methodology

To provide a more practical element to the course, participants are required to develop an employee handbook and an organization structure using computer stations provided by Meirc. In addition, a live demo of an HR system will be provided in order to highlight major features and develop a system's business requirements.

Course Objectives

By the end of the course, participants will be able to:

Identify the role of HR administrators within the HR structure of their organization
List and develop competencies required for successful HR administrators
Apply the main principles of business and report writing
Produce written human resources correspondence and sample HR reports
Determine legal documents required to collect and maintain for employees.
Create their organization’s employee handbook

Target Audience

HR administrators and officers who wish to develop their knowledge and improve their HR administration skills.

Target Competencies

Deciding and initiating action
Relating and networking
Communication skills
Business writing
Following instructions and procedures
Planning and organizing
Achieving goals and objectives

The HR administrator in organizations
- Major roles and responsibilities of HR administrators
- A look at the HR administrator’s job description
- The HR administrator’s position within the HR department
- Professional qualifications as a competitive advantage
- Competencies of successful administrators
- Technical competencies
- Behavioral competencies
- Assessing and developing your competencies
- The evolving role of the HR administrator
- Certifications for administrators
Human resources and communication
- Definition of communication
- Communication in HR
- Characteristics of an effective HR communicator
- Questioning techniques
- Listening and empathy
- Interviewing techniques:
  - The STAR technique
  - The FACT technique
  - The probing technique
  - The leading technique
- Basics of public speaking
HR business communication and HR reports
- Basics of business writing
- Writing HR reports
- Common mistakes in writing HR correspondence and reports
- Examples of HR correspondence and reports
HR measurements and reporting
- Research terms and techniques
- Frequently used HR metrics
- Calculating HR metrics
  - Recruitment metrics
  - Retention metrics
  - Compensation and Benefits metrics
  - Training and development metrics
Employee documentation and record keeping
- Purpose and objective of record keeping
- Employee files: legal documents to maintain
- Developing an orientation package: documents to provide to new hires
- Policies, procedures and work rules
- Developing an organization’s employee handbook
  - Purpose of the handbook
  - Sections of the handbook
  - the process of developing handbook
  - Workshop: draft of employee handbook

Society for Human Resource Management (SHRM)

Meirc is recognized by the Society for Human Resources Management (SHRM) as a Recertification Provider. This recognition implies that participants who attend any of the SHRM approved programs delivered by Meirc Training & Consulting will earn a number of Professional Development Credits (PDCs) which will help them maintain their certification in SHRM-CP or SHRM-SCP.

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Meirc Professional Certificate (MPC)

MPC certified courses by Meirc Training & Consulting are designed for those willing to challenge themselves and go the extra distance. Participants who fully attend an MPC course and successfully complete the test on the last day, will receive a Meirc Professional Certificate (MPC), in addition to the one they receive for full attendance. MPC certificates are regionally recognized and can be quite valuable when applying for more senior roles within the organization or outside.

List of Certified Courses

2024 Schedule & Fees

Fees

Per participant

USD 5600

Fees + VAT as applicable

(including coffee breaks and a buffet lunch daily)

Discount Plans & Cancellations Policy

Location & Date

19 - 23 May, 2024

Dubai

English

Venue to be assigned

17 - 21 Nov, 2024

Dubai

Arabic

Venue to be assigned

Meirc reserves the right to alter dates, content, venue, trainer, and to offer courses in an integrated virtual learning (IVL) format whereby face to face classroom participants and virtual learners participate simultaneously in the same course in an interactive learning experience.

Tax Registration Number: 100239834300003

This course is also offered in Virtual Learning, click on the course below.

The Certified HR Administrator - Virtual Learning